Last Updated: March 2026
At Vista Rise Collective, your safety and privacy are our highest priorities. This policy explains how we handle your information when you visit our website. We believe in transparency and want you to feel secure while accessing our resources.
1. Your Safety First: Browsing Privately
If you are worried that someone may be monitoring your computer or phone, please be aware that internet browsing history can be difficult to hide completely.
Quick Exit: We provide a “Quick Exit” button on our site that will immediately take you to a neutral page (Google homepage).
Private Browsing: We recommend using “Incognito” or “Private” mode on your browser to help prevent your history from being saved.
2. Information We Collect
We only collect information that helps us serve you better.
Voluntary Information: We only collect personal details (like your name or email) if you voluntarily provide them—for example, by signing up for our newsletter, making a donation, or using our contact form.
Automated Information: Like most websites, we use basic tools (like cookies) to see how people use our site. This helps us see which resources are most helpful. This data is “anonymized,” meaning it doesn’t tell us who you are personally.
3. How We Use Your Information
We use your information to:
Provide you with requested resources or support.
Process your donations securely.
Send you updates about Vista Rise (only if you’ve opted in).
Improve our website to ensure it stays accessible and safe.
We do not sell, rent, or trade your personal information to third parties.
4. Protecting Survivors and Confidentiality
Vista Rise Collective is committed to the highest standards of survivor confidentiality. While this website is a public resource, any information shared with an advocate during a crisis call or in-person intake is protected by California’s counselor-survivor privilege laws.
5. Data Security
We use industry-standard security measures (SSL encryption) to protect your data. However, no method of transmission over the internet is 100% secure. If you need to share highly sensitive personal details, we encourage you to call our confidential crisis line rather than using email (530-544-4444).
6. Your Rights (California Privacy)
As a California resident, you have the right to:
Ask us what information we have about you.
Ask us to delete your personal information from our mailing lists.
Opt-out of any future communications at any time.
7. Children’s Privacy
We do not knowingly collect information from children under the age of 13. If you are a parent and believe your child has provided us with information, please contact us so we can delete it.
8. Changes to This Policy
We may update this policy occasionally to reflect changes in our work or legal requirements. We will always post the “Last Updated” date at the top.
Contact Our Team
If you have questions about your privacy or how we handle your data, please reach out:
Vista Rise Collective
info@vistarise.org
2941 Lake Tahoe Blvd, South Lake Tahoe, CA 96150